fixer
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Store’s customer service leaves lots to be desired
Dear Fixer: I visited a T-Mobile store in Countryside to look into getting a new phone. I allowed an employee to access my account but ultimately I left without making a purchase. A few weeks later, I went to a different T-Mobile store. The employee …Read More
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Fit to be tied over bogus tolls
Dear Fixer: Let me start with this: I’ve never been to Massachusetts. In February, I received a turnpike violation notice from the Massachusetts Department of Transportation for $57.50. It included a picture of the offending vehicle’s license plate, which has the same numerals as mine …Read More
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Stay cool, but don’t get caught in overdraft
Dear Readers: The Fixer recently had a nice chat with Edward E., a longtime reader of this column who was in a real fix. A company he had never done business with somehow got hold of his debit card number and took $100 out of …Read More
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Check is just bouncing along in the mail
Dear Fixer: After we had a hailstorm in April 2011, public insurance adjuster Robert Baldassari filed an insurance claim for me for damage to my home. His company collected the insurance money. They sent me a check for the repair work minus his commission of …
Happiness is just a tipoff from a guy named Joe
Joe Kaminski, a Fixer reader in Streamwood, didn’t fall for this rip-off but he wanted to make sure none of you get sucked in. A week or so ago, Joe’s girlfriend got a letter from an entity called “Local Records Office” that looked terribly official. …Read More
